Privacy Policy

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform for FiveM server management. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To process payments and manage subscriptions
• To generate and deliver license keys
• To verify server IP addresses and license validity
• To send important notifications (payment receipts, license keys, service updates)
• To provide customer support
• To improve and optimize our service
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processors: We share payment information with Razorpay to process transactions
• Service Providers: We may share data with trusted third-party service providers who assist in operating our service (e.g., email services, hosting providers)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that are sent to your browser and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your personal data
• Data Portability: Request transfer of your data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through our support channels.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels or email us at the address provided on our website.